LION AID™ Events Booking Terms & Conditions

Summary Terms & Conditions

•  Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled, moved to another date, or if the venue is changed.

•  In the event of the cancellation of an event by LION AID™, we will only refund the face value of the ticket. LION AID™ will use best endeavours to contact purchasers either by phone, email or in writing (using the details provided by the purchaser at the time of ordering) and advise them to return the tickets.

•  Please note, however, it is the customer’s responsibility to check whether the event is going ahead at the scheduled date, time and venue, and   LION AID™ cannot guarantee that they will inform the customer of any changes to the event date, time or venue.